TSWG Delivers Mutually Beneficial Solution to RACQ Bank

TSWG and RACQ Bank
RACQ Bank and RACQ

TSWG Delivers Mutually Beneficial Solution to RACQ Bank

Cementing itself as a key provider to the Australian mutual sector, global financial services technology company TSWG has delivered Australia’s newest mutual financial institution its internet and mobile banking platforms.

The TSWG partnership fortifies RACQ Bank’s commitment to providing an alternative banking model with a strong focus on cost effective products and delivering value for members.

TSWG is fast becoming known for enabling a large portion of the Australian mutual sector to become user-centric through its Digital Play platform, which was launched earlier this year.

The platform combines PCI compliant hosting from TSWG, or on premise hosting with access to digital functionality, allowing customers to conduct their banking anywhere at any time.

RACQ Group CEO Mr Ian Gillespie said the bank was excited by TSWG’s Digital Play offering.

“RACQ Bank has been working to ensure an optimal member experience. By partnering with TSWG and its user-friendly technology we have been able to offer customers a comprehensive banking experience,” Mr Gillespie said.

TSWG provide a critical piece of the solution to help meet RACQ Bank’s requirements according to TSWG’s CEO, Mr John Williams.

“TSWG and RACQ Bank’s partnership ensures customers can access what they need, when they need it and supports the Bank’s commitment to establishing digital platforms equal to those of any top-tier banks in the region.”


TSWG delivers solution to RACQ Bank

“TSWG’s Digital Play platform enables financial institutions like RACQ Bank to operationalise banking best practice and create an exceptional digital experience,” Mr Williams said.

TSWG’s Digital Play platform which is used by financial institutions in Australasia delivers users a comprehensive range of features and touchpoints that guide customers through an omni-channel experience.


About TSWG

TSWG engages with financial institutions to create significant value with its digitally focussed banking solutions. TSWG has built a team of more than 50 highly-qualified practitioners who are technology savvy, user experience fixated and delivering innovation to some of Asia Pacific’s largest companies.

TSWG continues to invest in providing innovation around the Customer Experience to generate and deliver banking solutions for tomorrow – the Expresso and Digital Play platforms are output from this journey.



Further information

Catherine Batch 0409 152 240 catherine@cb3.com.au